Kinettix: Technician Ticket Assignment

VISION To streamline the job dispatch process by creating an integrated data processing tool that automates technician assignments. MISSION Develop a data-driven system that utilizes machine learning to match job requests (tickets) with the most suitable technicians. The system will integrate multiple data sources, including technician data, ticket history, and competency scores, to provide optimized […]

Privacy Protection Algorithm for AI Applications

Through continuous research and sound development practices, we aim to implement a lightweight, privacy-preserving algorithm that protects data in AI applications in IoT-cloud environments against emerging security threats. AI and IoT are transforming industries by making devices smarter, more connected, and efficient, but the increased connectivity creates security challenges. IoT devices often lack the resources for traditional security measures. Therefore, this creates the need for lightweight solutions that protect data without compromising performance.

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