UPDATE 9/29/2020: IT Services has now made it possible for you to limit the people logging in to your Zoom meeting to only ones with an @MiamiOH.edu Zoom account. If you plan to pre-assign students to breakout rooms for your Zoom meeting, we recommend that you turn on this setting.
Some students are logging into Zoom class meetings without using their Miami credentials, which means they aren’t being recognized in your manually pre-assigned breakout rooms since they’re based on email addresses. Also, students may experience issues joining meetings, or they can’t see polls when they join by browser or dial in. They need some guidance in knowing the best way to join your class meeting.
I created a set of troubleshooting instructions for helping students to log in to Zoom correctly, which hopefully will prevent these issues. Feel free to share these instructions as-is with your students, or if you’d like to have your own copy to customize, you can make a copy of the Google Doc and revise it as needed.
