Q: How do I get into the pipeline to work with a Learning Designer?
A: Email [email protected] with as much course information as possible, including official course name, course code, program information, etc.
Q: What if I need Learning Design advice and can’t get into the pipeline soon enough?
A: Book a Consultation! Any of our available Learning Designers will help you 1:1 via a virtual meeting.
Q: Do you have a set of quality standards I can use to check my own course?
A: Miami University has recently adopted Essential Practices and Best Practices for Online Teaching. For a more in-depth set of quality standards, you can make a copy of the same rubric that Miami Online’s Quality Matters-certified Peer Reviewers use to review each course that Miami Online builds.
Q: Where can I get help with Canvas problems?
A: You can contact our Tech Support and Training team anytime at [email protected]. You can also check out our calendar of Canvas Office Hours and training sessions on a variety of topics in online learning.
Q: I’m a department chair who has new faculty teaching online, or existing faculty newly developing online courses. How can I make sure they get trained?
A: Miami Online offers a self-paced course, Teaching Online at Miami University (TOMU) to guide faculty through the fundamentals of online teaching. Send a list of your faculty’s names and Miami emails to [email protected], and we’ll get them enrolled in TOMU.
Q: My department has a great idea for a noncredit Professional Education course. How do I get Miami Online’s help in launching it?
A: Reach out to us at [email protected], and we can help you vet your idea and provide next steps as needed.
Q: I’m interested in creating a Microcredential so my students can earn badges. How should I proceed?
A: Reach out to us at [email protected], and we can help you vet your idea and provide next steps as needed.
Q: My course is designated ONLA, Online Asynchronous, but I need the students to meet together with me in real time, once a week. How much synchronous time can I require in an ONLA course?
A: None. It’s against course modality to require synchronous meetings. Please see the E-Learning Course Terms and Guidelines, part of the Academic Affairs website for details. I recommend speaking to your Chair to convert the offering to a HYB-A course. Here’s the official procedure for modality determination: The appropriate instructional mode must be included when the department scheduler submits the course schedule and before it is reviewed by divisional leadership.
Q: I need to share my course materials with a colleague. How can I add them to my course?
A: Faculty other than the instructor of record cannot be added to a course that contains real student enrollments, to protect those students’ FERPA rights. Please contact [email protected] to have a sandbox copy of your course content made instead, which you are able to share with your colleagues.
Q: I need some lecture videos for my course. Can Miami Online help with that?
A: We offer a variety of resources, from self-service video production resources to professionally produced videos for select projects. Submit our Instructional Media Request Form to describe your project and find out if we have capacity to support.
Latest Resources
- Microcredentials OverviewWhat is a microcredential? At Miami University, Microcredentials are skill-specific, workforce-driven credentials that can be completed in one year or less, and are made up […]
- Course Development Pipeline OverviewWhat is the Pipeline? The LD Course Development Pipeline is a Google Sheet that is maintained by the Learning Design Manager. The Pipeline is a […]
- Online Course Planning GridWhat is the Miami Online: Online Course Planning Grid? The Miami Online: Online Course Planning Grid is a tool that is used by Miami Online […]



