IT Services Internal Communication

Don’t miss next week’s EDUCAUSE Live! webinar as we kick off Data Privacy Month (January 28-February 28, 2015). Featured guest speaker is Michelle Dennedy (VP and Chief Privacy Officer, McAfee) discussing “The Power of Privacy and the Passion to Build Something Better.” When: Tuesday, January 20, 2015, 1–2 pm EST (UTC-5) Registration is free: http://www.educause.edu/events/educause-live-power-privacy-and-passion-build-something-better Recordings…

Jeff Toaddy has been elected to serve as president of the Higher Education Special Interest Group of ITSMF USA. This year he will be leading this group of higher service management professionals to discuss best practices across higher education and sharing stories. ITSMF USA is the independent professional organization and forum for IT Service Management professionals…

By Holly Gage Listening effectively is the key to effective communications. If you cannot listen effectively, communications break down and messages are easily misunderstood, resulting in much frustration between the sender and receiver of the message. Effective listening is a skill that can benefit you in all your relationships, it will improve your self-esteem and…

We IT Services people sure use a lot of acronyms, but occasionally we run across a new one. For example, what does ‘LGBTQIA’ stand for?  Before you head to Urban Dictionary or Google, please read on. Our thanks to those that participated in the IT Services Film Festival held on July 21st 2014.  Dr. Ronald…

As part of the IT Services restructuring announced on July 1, an Assistant Vice President position was created to lead the new Enterprise Operations unit.  The search for this position began in May and we are now down to three finalists who will be brought on site for interviews over the next few weeks.  Brian Henebry…