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KCS Pilot goes live today!
The Knowledge-centered Service Pilot goes live today! A small team of trained participants will be using KCS for all the tickets that they handle. The goal of the pilot is to test, modify, and perfect the functional capabilities of our new process before we roll it out across the entire organization. KCS Pilot participants include Tim Ward, Em Smith, Sofia Olaya, Pete Ferris, Jake…
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New Broomball Season Underway
The 2016-17 school year has gotten off to an exciting start, and so has the fall season for the IT Services intramural broomball team, bITs & Beitz. In their first game of the year, an exhibition game against Jailbyrds, b&B captured a 3-2 victory. Mike Beck was stellar in goal, and Randy Hollowell (2) and…
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IT Conference Room Update
To keep you “in the know,” I wanted to let you know that IT is officially out of the Boyd rooms 209 and 033. We will be taking the calendars that we were using offline soon. If there are any meetings that you still have listed on invitations in those rooms, please change them to…
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Beitz’s Photographs on Exhibit
IT’s own Dave Beitz is being featured in an exhibition at Miami’s VOA campus this fall. There will be a string trio at the opening reception on September 25 so consider putting this on your calendar!
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IT Services in Miami Wire!
This week the Miami Wire daily faculty and staff digital news update is giving kudos to Miamians who went above and beyond to make Fall Move-In a success. Today they featured IT Services! (NOTE: There appear to be a couple of misspelled names and one that lost its surname. If yours is one with errors,…
IT Services Internal Communication
News from your colleagues in IT