Category: Uncategorized

  • Quick Link to Business and Administrative Requst Forms in Team Dynamix

    IT Services: In preparation for the TeamDynamix “go live” date on Monday, July 21st, Business and Administrative Services would like to suggest that you copy/paste the following link to your ‘Favorites’ folder online or bookmark it for easy access to all of the IT Services Business and Administrative Service Request forms:    https://miamioh.teamdynamix.com/TDClient/Requests/ServiceCatalog?CategoryID=1543 We look forward…

  • Be different.

    By now, you’ve received an invitation to attend an IT Services diversity  film festival on July 21. As part of the FAST team that is hosting this event, I’d like to give you some perspective as part of the FAST team and hopefully encourage you to attend. As JP reminded us in his invitation, Miami University…

  • A tale of two solutions: the genesis of appBuilder

    An interesting thing happened at the end of the Two-Factor Authentication project: the team didn’t want to disband. Instead, they asked to work on another project, one that could add value in a short time. The result: an Agile-style project to implement recommendations for improving the tools and documentation used to control access or change…

  • Improving Miami’s Wireless Network

    As we move into the summer months, the NETS team has been working on plans for our annual wireless improvement projects. Over the summer we will be deploying approximately 400 – 500 new access points in Residence Halls and Academic / State buildings, which will bring our number of wireless AP’s on campus to over…

  • Incident? What Incident? I don’t do incidents

    Have you ever found yourself in one of these situations? A client contacts you directly about a problem they are having with some application You notice that an application is misbehaving and fix it before anyone else even notices You get an alert form a monitoring system that something is malfunctioning (or about to be)…