In just four short weeks, the KCS Pilot Team has drafted nearly 300 articles based on user demand! Just this morning, we published our twenty-eighth KCS-generated article in our Knowledge Base; and we’ve approved eight others for internal use by our support staff.

Take a minute to check out our October KCS Pilot Update to the LT—it’s all right here in the G-slides. And as always, if you have questions, comments, or suggestions, please contact any member of the KCS team!