Within KCS, content is king. From the capture, structure, and reuse of knowledge to the practices and policies that govern and promote our Knowledge Base, the goal is to create articles that are findable, useable, and available to our audience based upon demand. Here, we’ve answered a few questions about how KCS will help us do just that.
Would you like to know more? Visit miamioh.edu/kcs, or contact a KCS Implementation Team member.