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ERP: An ERP (Enterprise Resource Planning) is a system of integrated applications that record data and transactions across most, if not all of Miami.

Mod: A modification to the out-of-the-box Banner software. Often used to adapt Banner functions to existing Miami business processes.

Modules: A part of the Banner ERP suite. Modules include Banner Finance, Banner Student, and Banner Workflow.

POC: Proof of Concept – work done to evaluate the suitability of a tool within the Miami technology ecosystem and to ensure it delivers the expected results.

SME: Subject Matter Expert – someone who is not a member of a project team, but brought in to share their knowledge and expertise in support of the team.