We’ve all been there. It’s time for your meeting to start — whether in Webex, Zoom, or Google Meet — and it just doesn’t work.

Here are just a few ways to troubleshoot your meeting and get in on time.

1. Check your settings (in whatever app you’re using).
2. Update the app — if you have an outstanding update, video or audio may not function.
3. Restart your computer (this resolves most issues, FYI).
4. If you’re using the desktop app… Try uninstalling and then re-installing the application.
5. When in doubt… give us a shout! Call IT Help at 513-529-7900 or initiate a live chat session at MiamiOH.edu/ITChat to speak to an advisor who can walk you through your issues.

For platform-specific troubleshooting, please see the following:

• Webex Troubleshooting
• Zoom Troubleshooting
• Google Meet Troubleshooting