How to Respond to “Ghosting”
There has recently been a brand-new, eyebrow-raising trend in the workplace: Businesses are being “ghosted” by workers.
In the business world, job abandonment is referred to as “ghosting”.
Instead of giving the considerate notice of two weeks or any notice at all, employees simply vanish silently and move on to their next job.
You can closely monitor employee performance and anticipate ghosting before it occurs with the right payroll software. But it’s important to know why it happens in the first place.
Why does ghosting occur?
These employees are comfortable quitting their jobs because they believe that ghosting their employers will not come back to haunt them.
Due to a lack of available workers and a high demand for skills, there is no incentive for employees to leave politely.
The frantic search for coverage by their former employer is irrelevant to these employees because they are unconcerned about a negative reference.
Some employees, in addition to ghosting, also take the time to express their disapproval, typically online, listing a plethora of complaints against their previous employer for anyone who might be interested.
Prospective employees need only conduct an internet search for the name of their potential employer to find out what current and former employees have to say about their working conditions.
The fact of the matter is that a record number of workers are quitting their jobs.
Because so many workers are switching jobs in search of better pay, career advancement, better cultural fit, or simply something different, employers are looking for effective strategies to keep talented workers in their organizations and encourage employees to promote their brands positively.
The Advantages and Pitfalls of the Employee-Employer Relationship
Employers can best attract and retain hardworking, motivated employees by being helpful to them.
Coaching, career and skill development, meaningful work, praise and appreciation, community, and financial rewards for an organization’s success are all ways to accomplish this.
These advantages are significant because the employment relationship is primarily about usefulness. An employer’s ability to be more helpful to its workforce and to satisfy their wants and needs will increase employee retention.
Sadly, employees and employers rarely get along because of this foundation of the employment relationship.
Some workers leave without saying a word or, worse, with a tirade against their employer because of this. When people have personal connections, they are more likely to work through conflicts of interest with care, respect, and a willingness to compromise.
If their relationship is only about utility or if the other person’s temporary usefulness is all that matters, there is no incentive to be courteous and understanding when conflicts arise or when one party ceases to be of use.
You can dispose of the relationship in the same way that you dispose of a broken key, a dead battery, or any other item that is no longer useful.
Additionally, some employees will leave regardless of an employer’s actions.
Employers can still try to reduce turnover costs and encourage former employees to praise the company by making departures simple and pleasant, even if it is not always possible to keep employees.
The Role of Human Resources in Retaining and Terminating Employees
When the time comes, there are a few courteous ways to say “goodbye”:
1. Early intervention for underperforming employees
Firing an employee is frequently the simplest option when they fail to complete their work or otherwise meet expectations.
However, if the employer does not provide the employee with any notice or instructions on how to improve their performance, the employee will leave the workplace with a negative attitude and the employer will not have sufficient coverage for them.
If the employee is feeling particularly retaliatory, they may launch into a public online rant or file an unlawful termination claim. Instead of firing the employee right away, you could put them on a plan to improve their performance.
If it worked, both you and the employee would benefit; And even if it weren’t, it would at least show that you really wanted to give the employee a chance to grow, lowering your risk of being sued if you had to fire them. You can use performance management software to see if they’re getting better.
2. Solicit feedback from employees
2. As you may be aware, the majority of employees in the United States are either actively disengaged or unengaged. You should therefore solicit feedback from employees. Disengaged workers are more likely to voice concerns about their supervisors, jobs, or other aspects of their jobs to their employers.
It might be beneficial to address some of their legitimate complaints. Employers, on the other hand, are unable to address the specific issues and the negativity only grows if employees only communicate with one another or with people outside the organization. If you combine HRM software with payroll, you will be able to monitor any complaints that have been filed and ascertain whether or not they have been addressed satisfactorily.
The solution: Collaborate with workers to identify and resolve workplace issues.
Reviews, interviews, post-employment surveys, and standard registrations with administrators and subordinates are all ways to get direct feedback.
However, employees will only be willing to express their concerns if they are assured that it is safe to do so and that their employer will at least attempt to address them in an honest manner.
3. Say your goodbyes with style
Losing good employees can be difficult and heartbreaking. Even if it’s just an email sent to everyone at the company, both the employees who are leaving and the ones who are still working there will appreciate it.
When you celebrate the bittersweet achievements of your employees, it demonstrates how much you care about their professional and personal development.
They leave your organization without a hitch and with a positive impression of their time there.
Employers would love to be able to keep good workers, but this is not always possible.
It is in the best interest of some employees, whether they perform well or not, to make terminations as simple and respectful as possible because they will eventually leave the company.
As a result, disengaged employees are less likely to quit their jobs or to loudly voice their dissatisfaction to customers, job applicants, or anyone else who will listen.
Prevent Ghosting with HR software
Utilize Netchex’s HR and payroll management solution to create and personalize an Employee Handbook to prevent ghosting. Our client library of resources includes reusable templates and ideas to help you start using the right Handbook for your business.