Where can I retrieve a recorded Zoom class meeting?

Where your recorded class sessions are saved depends on whether you opted to record them to the cloud or to your computer (i.e., locally). If you recorded your Zoom meeting to the cloud, students may be able to watch it within Canvas, or you can copy a sharing link from your account in Miami’s Zoom web portal. However, if you recorded your Zoom meeting locally (i.e., saved it on your computer), you’ll need to search for its video file within your computer’s Documents folder.

Where can I find Zoom chat logs and/or meetings I’ve recorded to my computer?

This is a great mystery for all Zoom users—not just Miami ones! When you record class sessions to your computer (instead of to the cloud), Zoom saves them within the “Documents” folder on your computer. In it, you’ll find a folder called “Zoom,” which has a subfolder for each of your Zoom meetings. It also downloads every meeting’s chat log to its meeting folder.

What do I do when a student joins a meeting after I have already started breakout rooms in Zoom?

In Zoom’s breakout rooms panel, you can manually assign students to a room if they arrive after you’ve launched breakout rooms during your meeting. Unfortunately, Zoom won’t move them into a room automatically in any circumstance, including when you had Zoom automatically assign students to rooms or if you’ve pre-assigned students to rooms in advance of your meeting.

Why are my students not showing up in pre-assigned breakout rooms?

Some students log in to Zoom class meetings without using their Miami credentials, which means they aren’t being recognized in your manually pre-assigned breakout room since they’re based on email addresses. Also, students may experience issues joining meetings, or they can’t see polls when they join by browser or dial in. They need some guidance in knowing the best way to join your meeting.

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