{"id":853,"date":"2016-11-30T10:21:18","date_gmt":"2016-11-30T15:21:18","guid":{"rendered":"http:\/\/sites.miamioh.edu\/itservices\/?p=853"},"modified":"2016-12-01T17:59:26","modified_gmt":"2016-12-01T22:59:26","slug":"the-state-of-the-continual-improvement-committee-for-it-circuit-by-the-numbers-post-1-of-3","status":"publish","type":"post","link":"https:\/\/sites.miamioh.edu\/itservices\/?p=853","title":{"rendered":"The State of the Continual Improvement Committee for IT (CIRCUIT)-By the Numbers (Post 1 of 3)"},"content":{"rendered":"<p><em><b>A 3 part series about the CIRCUIT (Continual Improvement Committee for IT) presented to you by Dana P. Miller, Chair of CIRCUIT<\/b><\/em><\/p>\n<p><span style=\"font-weight: 400\">When CIRCUIT started in May of 2016 a mechanism was created for IT Staff to submit their suggestions for internal process improvement.<\/span><\/p>\n<p><a href=\"http:\/\/sites.miamioh.edu\/itservices\/files\/2016\/11\/CIRUCIT-Diagram-Updated.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-897\" src=\"http:\/\/sites.miamioh.edu\/itservices\/files\/2016\/11\/CIRUCIT-Diagram-Updated-300x142.jpg\" alt=\"CIRUCIT Diagram Updated\" width=\"881\" height=\"417\" srcset=\"https:\/\/sites.miamioh.edu\/itservices\/files\/2016\/11\/CIRUCIT-Diagram-Updated-300x142.jpg 300w, https:\/\/sites.miamioh.edu\/itservices\/files\/2016\/11\/CIRUCIT-Diagram-Updated.jpg 608w\" sizes=\"auto, (max-width: 881px) 100vw, 881px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400\">Since May 2016 IT Services staff have submitted <\/span><b>126 Suggestion tickets<\/b><span style=\"font-weight: 400\"> with the following outcomes:<\/span><\/p>\n<p><strong><strong><strong><strong>7 Completed FAST Team Projects<br \/>\n<\/strong><\/strong><\/strong><\/strong><i><i><i><i><i><br \/>\nThese two projects are working towards using the password management tool <strong>Last Pass<\/strong> which will contribute to ease of use for Enterprise Operations staff and lower software costs.<\/i><\/i><\/i><\/i><\/i><a href=\"https:\/\/miamioh.teamdynamix.com\/TDNext\/Apps\/Projects\/TeamManagement\/ProjectDetails.aspx?PID=CxSFL3umz5M_\" target=\"_blank\"><br \/>\n<\/a><strong><br \/>\nNew Password Manager<a href=\"https:\/\/miamioh.teamdynamix.com\/TDNext\/Apps\/Projects\/TeamManagement\/ProjectDetails.aspx?PID=CxSFL3umz5M_\" target=\"_blank\"><br \/>\n<\/a>Password Manager Pilot Team<br \/>\n<\/strong><strong>\u00a0<\/strong><i><br \/>\n<\/i>These three projects have are building the path towards software development standards in Solution Delivery.<br \/>\n<i><\/i><strong><br \/>\nPHP Standard Development<br \/>\n<\/strong><strong>PHP 7 Roadmap Planning<br \/>\n<\/strong><strong>Single Page Application<br \/>\n<\/strong><i><br \/>\nThis project has created a standard work process to represent IT Services at Career Fairs which can be a source of potential interns and staff members.<br \/>\n<\/i><strong><strong><br \/>\nIT Services Career Fair Process<\/strong><\/strong><\/p>\n<p>This project moves forward with using <strong>Slack<\/strong> to provide chat capability.<\/p>\n<p><strong>Investigate Replacing Jabber Chat with a New Solution<\/strong><\/p>\n<p>Click \u201cRun Report\u201d after clicking the following TeamDynamixs links:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-858\" src=\"http:\/\/sites.miamioh.edu\/itservices\/files\/2016\/11\/TD-Reporting.jpg\" alt=\"TD Reporting\" width=\"291\" height=\"55\" \/><\/p>\n<p><strong><strong><strong><strong><strong><strong><strong>4 Active FAST Team Projects<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n<p><strong><strong><strong><strong><a href=\"https:\/\/miamioh.teamdynamix.com\/TDNext\/Apps\/50\/Reporting\/ReportViewer?ReportID=uNa0EnFi0ME_\" target=\"_blank\">11 Closed Change Tickets<\/a><\/strong><\/strong><\/strong><\/strong><\/p>\n<p>Closed Change Tickets of note:<br \/>\n<em><em><em><em><em><em><em>-Visually Identify VIPs in TeamDynamix<br \/>\n-Enhance the &#8220;Request for Banner Security&#8221; request form<\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n<p><strong><strong><strong><strong><strong><strong><strong><a href=\"https:\/\/miamioh.teamdynamix.com\/TDNext\/Apps\/50\/Reporting\/ReportViewer?ReportID=9z4jN1hkmN4_\" target=\"_blank\">8 Open Change Tickets<\/a><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n<p><a href=\"https:\/\/miamioh.teamdynamix.com\/TDNext\/Apps\/50\/Reporting\/ReportViewer?ReportID=BfI255uIt3s_\" target=\"_blank\"><b>16 suggestions<\/b><\/a> that have been added to the TeamDynamix\u2019s enhancement queue<\/p>\n<p><span style=\"font-weight: 400\">This series about CIRCUIT is designed to help you understand how your suggestions contribute to the success of IT Services and Miami University.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you have any questions or ideas for improving CIRCUIT contact me or the other CIRCUITEERS:<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400\">Amy Locke<br \/>\n<\/span><span style=\"font-weight: 400\">Bob Black<br \/>\n<\/span><span style=\"font-weight: 400\">Bryan Powell<br \/>\n<\/span><span style=\"font-weight: 400\">Connie Johnson<br \/>\n<\/span><span style=\"font-weight: 400\">Micah Cooper<br \/>\nBob Dein<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can also enter a suggestion to <\/span><a href=\"https:\/\/miamioh.teamdynamix.com\/TDClient\/Requests\/ServiceDet?ID=12455\" target=\"_blank\"><span style=\"font-weight: 400\">Continual Improvement Committee for IT Services (CIRCUIT)<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Thanks.<\/span><b><br \/>\n<\/b><\/p>\n<p><span style=\"font-weight: 400\">Dana P. Miller<br \/>\n<\/span><span style=\"font-weight: 400\">CIRCUIT Chair<br \/>\n<\/span><span style=\"font-weight: 400\">mille704@miamioh.edu<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<p><a href=\"http:\/\/sites.miamioh.edu\/itservices\/files\/2016\/10\/Cursor_and_Dana.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-689\" src=\"http:\/\/sites.miamioh.edu\/itservices\/files\/2016\/10\/Cursor_and_Dana-292x300.png\" alt=\"Cursor_and_Dana\" width=\"155\" height=\"159\" srcset=\"https:\/\/sites.miamioh.edu\/itservices\/files\/2016\/10\/Cursor_and_Dana-292x300.png 292w, https:\/\/sites.miamioh.edu\/itservices\/files\/2016\/10\/Cursor_and_Dana.png 447w\" sizes=\"auto, (max-width: 155px) 100vw, 155px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A 3 part series about the CIRCUIT (Continual Improvement Committee for IT) presented to you by Dana P. Miller, Chair of CIRCUIT When CIRCUIT started [&hellip;]<\/p>\n","protected":false},"author":736,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_s2mail":"yes","footnotes":""},"categories":[6,4],"tags":[],"class_list":["post-853","post","type-post","status-publish","format-standard","hentry","category-how-we-work","category-it-news"],"_links":{"self":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/posts\/853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/users\/736"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=853"}],"version-history":[{"count":0,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/posts\/853\/revisions"}],"wp:attachment":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}