{"id":265,"date":"2014-05-20T17:30:21","date_gmt":"2014-05-20T21:30:21","guid":{"rendered":"http:\/\/sites.miamioh.edu\/itservices\/?p=265"},"modified":"2014-05-20T17:30:21","modified_gmt":"2014-05-20T21:30:21","slug":"next-teamdynamix-demo-wednesday-521-at-10-am","status":"publish","type":"post","link":"https:\/\/sites.miamioh.edu\/itservices\/?p=265","title":{"rendered":"Next TeamDynamix Demo Wednesday 5\/21 at 10 am"},"content":{"rendered":"<p>The Service Excellence project team has finished the second build of our Incident Management process for the July release. Come join us for a demo in 104 Brown Road or watch the WebEx via the link on the program Google site:<\/p>\n<p><a title=\"Service Excellence Program\" href=\"https:\/\/sites.google.com\/a\/miamioh.edu\/service-excellence-project\/\" target=\"_blank\">https:\/\/sites.google.com\/a\/miamioh.edu\/service-excellence-project\/<\/a><\/p>\n<p>The demo includes:<\/p>\n<ul>\n<li>Updates to the incident logging process based on feedback from the focus groups:\n<ul>\n<li>Updated Statuses<\/li>\n<li>Changes to default notify and privacy settings<\/li>\n<li>Updated incident Sources<\/li>\n<li>Establish policy for re-opening of incidents<\/li>\n<\/ul>\n<\/li>\n<li>Preview the Major Incident process<\/li>\n<li>Preview the Functional Escalation process<\/li>\n<li>Time permitting: Review basic navigation for anyone who may have missed our last demo<\/li>\n<\/ul>\n<p>Hope to see you there!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Service Excellence project team has finished the second build of our Incident Management process for the July release. Come join us for a demo [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_s2mail":"yes","footnotes":""},"categories":[1],"tags":[],"class_list":["post-265","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/posts\/265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=265"}],"version-history":[{"count":0,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=\/wp\/v2\/posts\/265\/revisions"}],"wp:attachment":[{"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=265"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=265"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.miamioh.edu\/itservices\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}